Ordering
Yes, we do take orders on the phone. You can call us on +91 9716139224.
We also take orders via Whatsapp. Just add our number: +91 9716139224 to your address list and message us!
Delivery
Delivery usually takes 5-7 working days, subject to your area code. Customised products take around 15 days to be delivered, based on the requirement.
We are really sorry if you have received your order damaged. Please contact our customer service team on +91 9716139224 between 9 am to 7 pm Monday to Saturday. Alternatively, you can email us on info@binkymart.com
In rare occasions, few of the ordered products are unavailable. In such situations, we try to deliver the orders in parts. In such situations, you will be duly informed by our customer service executive.
If your delivery crosses the expected time, please contact our customer service team on +91 9716139224 between 9 am to 7 pm – Monday to Saturday. Alternatively, you can email us on info@binkymart.com
Binkymart uses three courier companies – DTDC, FedEx, Delhivery
Product information can be found on the product page under Product details and specifications. For any other information, you can call us on our Customer care number.
Binkymart is committed to protecting all the information you share with us.
We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our system.
In some situations, payments can get rejected because of server issues. In case of a rejected payment, our server will notify us the same and our customer care will get in touch with you to help you with the payment process.
Not an issue at all. You can make payments on Binkymart using various methods
Credit/debit cards
Netbanking
Paytm wallet
Alternatively, you can transfer directly to our account.
We at Binkymart only sell pet-related products. We neither sell any pets nor do we endorse selling of pets in stores. Binkymart actively encourages the adoption of abandoned pets from pet shelters and individuals.
